Genius Referrals - Delay in delivering messages – Incident details

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Delay in delivering messages

Resolved
Degraded performance
Started almost 4 years agoLasted about 3 hours

Affected

Genius Referrals Notification Engine (Notification Service)

Degraded performance from 1:12 PM to 4:35 PM

Updates
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Update
    UTC
    Update

    We are currently investigating this incident.

  • Investigating
    UTC
    Investigating

    We have identified delays in message delivery, and are actively investigating. Messages are currently queued and will be delivered once we resolve the issue.