Genius Referrals - Admin Portal and Clients Websites Down – Incident details

All systems operational

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Welcome to Genius Referrals' home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Admin Portal and Clients Websites Down

Resolved
Partial outage
Started almost 4 years agoLasted 32 minutes

Affected

Genius Referrals Portal (App)

Partial outage from 2:23 AM to 2:54 AM

Genius Referrals Custom Portals (Clients Websites)

Partial outage from 2:23 AM to 2:54 AM

Updates
  • Resolved
    UTC
    Resolved

    The Genius Referrals Admin Portal and Clients Websites were down from 10:23 to 10:35 PM EST. A rollback was issued, and this problem is now completely resolved.

  • Monitoring
    UTC
    Monitoring

    The rollback is complete, and the Admin Portal and Clients Websites are operational again. We are monitoring the situation to confirm full recovery.

  • Identified
    UTC
    Identified

    We have identified the issue and are rolling back.

  • Investigating
    UTC
    Investigating

    We are aware of problems loading the Admin Portal and Clients Websites. We are investigating and will update here as soon as possible.