Genius Referrals - Notice history

All systems operational

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Welcome to Genius Referrals' home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Genius Referrals Hub (Website) - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%
Nov 2024
Dec 2024
Jan 2025

Genius Referrals Portal (App) - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%
Nov 2024
Dec 2024
Jan 2025

Genius Referrals Developer API (RESTful API) - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%
Nov 2024
Dec 2024
Jan 2025

Genius Referrals Integration on Zapier (Zapier App) - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%
Nov 2024
Dec 2024
Jan 2025

Genius Referral Integration for Shopify (Shopify App) - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%
Nov 2024
Dec 2024
Jan 2025

Genius Referrals Custom Portals (Clients Websites) - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%
Nov 2024
Dec 2024
Jan 2025

Genius Referrals Notification Engine (Notification Service) - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%
Nov 2024
Dec 2024
Jan 2025

ReferralTrack Insights (Tracking Services) - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%
Nov 2024
Dec 2024
Jan 2025

Referral Redirect Engine (Redirection Service) - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%
Nov 2024
Dec 2024
Jan 2025

ReferralRewards Management (Rewards Services) - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%
Nov 2024
Dec 2024
Jan 2025

CashFlowPlus: Efficient Payout Management - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%
Nov 2024
Dec 2024
Jan 2025

SiteCraft: Dynamic Website Editor - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%
Nov 2024
Dec 2024
Jan 2025

Notice history

Jan 2025

No notices reported this month

Dec 2024

Email Notifications Save Issue
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    Identified

    The issue has been identified, and the team is actively working on a solution.

  • Investigating
    Investigating

    Description of the Issue: Some clients are reporting that they are unable to save email notifications in the admin portal. This issue appears to affect multiple users, but the scope and impact are still being determined.

    Current Status: The issue is under investigation.

    Impact: Clients may experience difficulties saving email notifications, which could potentially disrupt their operations or communication workflows.

    Steps Taken So Far:

    1. Acknowledged the issue and logged initial client reports.

    2. Notified relevant technical teams.

    3. Began investigation to identify the root cause.

    Next Steps:

    1. Gather additional information from affected clients (e.g., specific error messages, browser details, etc.).

    2. Review admin portal logs to pinpoint potential errors or anomalies.

    3. Collaborate with the development and support teams to diagnose and resolve the issue.

    Estimated Time for Resolution: 48hrs

Nov 2024

No notices reported this month

Nov 2024 to Jan 2025

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