Genius Referrals - Pages may be slow loading – Incident details

All systems operational

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Welcome to Genius Referrals' home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Pages may be slow loading

Resolved
Operational
Started about 4 years agoLasted about 20 hours

Affected

Genius Referrals Portal (App)

Operational from 12:24 AM to 8:22 PM

Updates
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Update
    UTC
    Update

    We implemented a fix and currently monitoring the result.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result. RESTful API and Clients' Websites Services are back to normal.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    The Genius Portal and our Client's Portal are currently experiencing a higher than normal amount of load, and may be causing pages to be slow or unresponsive. We're investigating the cause and will provide an update as soon as possible.