Genius Referrals - Some customers seeing error messages on some pages on Genius Referrals Admin Portal – Incident details

All systems operational

About This Site

Welcome to Genius Referrals' home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Show current status

Some customers seeing error messages on some pages on Genius Referrals Admin Portal

ResolvedPartial outage6 hours

Affected

Genius Referrals Portal (App)

Partial outage from 9:16 PM to 3:16 AM

  • ResolvedUTC

    A bad database query caused Genius Referrals degradation from 20:53 UTC to 2:35 UTC. This is now fully resolved.

  • UpdateUTC

    The rollback is complete, and the Admin Portal is fully operational again. We are monitoring the situation to confirm full recovery.

  • MonitoringUTC

    We have identified the issue and are rolling back.

  • UpdateUTC

    We are continuing to work on a fix for this incident.

  • UpdateUTC

    We are continuing to work on a fix for this incident.

  • UpdateUTC

    We are continuing to work on a fix for this incident.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    We are aware of problems loading some pages on the Admin Portal. We are investigating and will update here as soon as possible.