Genius Referrals - Notice history

All systems operational

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Welcome to Genius Referrals' home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Genius Referrals Hub (Website) - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Genius Referrals Portal (App) - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Genius Referrals Developer API (RESTful API) - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Genius Referrals Integration on Zapier (Zapier App) - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Genius Referral Integration for Shopify (Shopify App) - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Genius Referrals Custom Portals (Clients Websites) - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Genius Referrals Notification Engine (Notification Service) - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

ReferralTrack Insights (Tracking Services) - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Referral Redirect Engine (Redirection Service) - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

ReferralRewards Management (Rewards Services) - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

CashFlowPlus: Efficient Payout Management - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

SiteCraft: Dynamic Website Editor - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Notice history

Oct 2023

Maintenance Notice - Scheduled Infrastructure Changes
  • Completed
    October 07, 2023 at 4:00 AM
    Completed
    October 07, 2023 at 4:00 AM

    Maintenance has completed successfully

  • In progress
    October 07, 2023 at 3:00 AM
    In progress
    October 07, 2023 at 3:00 AM

    Maintenance is now in progress

  • Planned
    October 07, 2023 at 3:00 AM
    Planned
    October 07, 2023 at 3:00 AM

    Dear valued clients,

    We want to inform you of scheduled maintenance that will impact our services. On October 6, 2023, we will be performing essential infrastructure changes, necessitating a complete outage in all our services for at least one hour. This maintenance is crucial to enhance the reliability and performance of our platform.

    Maintenance Schedule:

    • Date: October 6, 2023
    • Start Time: 11:00 PM EST
    • Expected Duration: 11:59 PM EST

    During this time, all services, including access to our portal, will be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services.

    Thank you for your continued support.

    Sincerely,
    Genius Referrals

Sep 2023

No notices reported this month

Aug 2023

Issue with Advocate Login/Sign-Up on Some Portals
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently experiencing an issue with our authentication service that is affecting the login and sign-up functionality on certain Advocate Portals. Our team is actively investigating the root cause to address the problem.

    Rest assured, we are fully committed to resolving this issue as quickly as possible to ensure a seamless experience for all our valued customers. We apologize for any inconvenience this may cause and appreciate your understanding.

    We will provide regular updates on our progress until the issue is fully resolved. If you have any questions or need further assistance, please don't hesitate to contact our support team.

    Thank you for your patience and cooperation.

Aug 2023 to Oct 2023

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